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Guarantee

There are two simple things you should check before you engage a photographer with the important job of creating headshots for your business: a solid list of satisfied clients from organisations of various sizes and types, and a “set in stone” guarantee. Here’s our guarantee:

If for any reason you’re not thrilled with your headshots, let us know within 14 days, and we will either come back and re-shoot them at our expense, or revoke your invoice (your choice).

The fine print:

There isn’t any, because no-one ever invokes our guarantee. But here’s the big print (we think you’ll agree it’s reasonable): All we ask is that you do let us know if you’re invoking the guarantee (because if you just don’t pay your bill, it just looks like you’re not paying… and this could cause an awkward mix-up with our collection agency!).